Thank you for your kind review. We're thrilled to hear that you find our staff brilliant, friendly, and approachable. Our team is dedicated to providing the best care and support, so your recognition means a lot to us. We appreciate your honesty regarding the decor and room size, and we understand that these aspects are important. Your feedback is valuable, and we'll take it into consideration as we continue to make improvements to our home. Most importantly, we're glad that your mum is well looked after. Thank you for your trust in us, and for highlighting the efforts of our team.