Thank you for your heartfelt review and for sharing your experience with us. We are deeply touched by your kind words and honoured to have been part of your nan's journey. It was a privilege to care for her, and we're so pleased to know that she felt comfortable and loved during her time with us. Your nan's memory will forever remain special to us, and we extend our deepest condolences to you and your family. We are grateful for your recommendation and will continue to do our very best for all our residents and their families. Thank you once again for your trust and support.