Thank you so much for the wonderful comments about the care your Mother receives in Trafalgar Park. We were sorry to read your comments about well-being in the home and want to reassure you that we are in the process of recruiting for this post and have an individual onboarding. We will ensure that posters are put up to ensure everyone is aware of what is coming up, and we do apologise that this has not happened with the well-being cover we have had in the care home.