Thank you so much for taking the time to share your experience at Highgate Lodge Care Home. We are thrilled to hear that we exceeded your expectations in caring for your friend and his wife. Our team takes great pride in providing exceptional care that is tailored to each individual's needs and preferences. It is heart-warming to know that our staff and management were able to make your friend and his wife feel comfortable and well looked after during their time with us. We believe that treating our residents with dignity and respect is of the utmost importance, and we are glad that you noticed our commitment to this value. Your recommendation means the world to us, and we are grateful for the trust you have placed in our team. Please know that we are always here to provide the highest level of care and support to all of our residents and their families. Thank you again for your kind words.