Thank you so much for the positive comments regarding the support offered to your uncle. As the Manager of Llys Eleanor and her team work tirelessly to ensure that individuals accommodated have the opportunity to live in a service that supports and promotes independence and maintains skills with social care support delivered on-site by our Local Authority partners if required. We appreciate your feedback and time in completing the review and will ensure this is shared with all staff at the service. Supporting family members and other close contacts is a priority to ensure key relationships can be maintained. It is really encouraging to hear and our hope for all individuals moving into extra care services and their family members.