Dear Ian, thank you for your kind words it is always nice for our staff team to hear about the wider impact their work has not only on our residents but the positive effects it can have on family members too. Placing a loved one into care can be daunting, we do try our best to support with the transition as best as possible. We are delighted you are happy with your mother's care and notice an improvement in her overall health and well-being. Kind Regards.