Thank you for your feedback. It was lovely speaking with you and listening. We have taken your thoughts into account and we'll endeavour to meet your Uncle's needs. It was nice to hear that the staff are lovely and things have improved regarding your Uncle's daily shave. I can confirm we have Registered General Nurses onsite and competent trained Healthcare Assistants. I shall discuss this with our team and get back to you. Kind Regards, Belmont Healthcare.