Thank you so much for your heartwarming review. We are truly touched by your kind words and the fact that you have been visiting Banbury Heights Nursing Home for over fifteen years. It means the world to us that your experience has been consistently positive and we are delighted that you feel such warmth and care each time you visit. We take great pride in ensuring our residents feel loved and well cared for and it's wonderful to know that your friend is happy and comfortable living here. Your feedback serves as a great encouragement to all our staff and management who work tirelessly to maintain this environment of care and compassion. It's always a pleasure to welcome you and we look forward to continuing to provide the same level of care and joy for many more years to come.