Thank you so much for the review, we appreciate all reviews. We are so very happy you praise the staff and give the cleanliness 5 stars as these two things can be the hardest two factors to get right in a care home. We understand your brother has some issues and this can be really upsetting to see as a family member and that you live away and are not always able to visit on a regular basis which again must be frustrating for you. I can assure you he has been contacted by many services in the NHS to improve his daily life but he chooses not to engage with, staff encourage on a daily basis. There are no rules on personal belongings he can bring any personal items into the home which most residents do to personal their space. If you could bring in the items you believe will add to his recuperation we would be happy to have them. We have spoken to social workers to look for a care home nearer you to help you be more involved in his care.