Thank you for taking the time to review Bloomfield Court and we are pleased that you rate our management as excellent. We appreciate your kind feedback regarding Bloomfield Court and our team. I will make sure everyone is aware of this. The safety of our residents and colleagues is our priority, so our main door remains secure and requires a colleague to open this for visitors. At busier times and when our team are providing personal care, this may take a little more time. I'm happy to discuss all aspects of our care at a mutually convenient time.