Thank you for your lovely feedback and for taking the time to share your experience at Bishopsmead Lodge Care Home. We are very sorry to hear of your loss and offer our deepest condolences to you and your family during this difficult time. Our team is dedicated to providing not only high quality care to our residents but also extending that support to their loved ones. It is lovely to know that we were able to bring smiles and comfort to your mum during her time with us. Please take care, and don't hesitate to reach out if there's anything more we can do to support you.