Firstly, I would like to thank you for taking the time to leave such a lovely review. We are so pleased to hear your father has settled in so well to life at The Laurels and Pine Lodge. We are also so thrilled to hear you are pleased with the care and support at the home. Unfortunately, there is a long-standing concern over laundry and we apologise for the missing clothes, we will endeavour to sort this out in-house. Thank you again for leaving a review and I will be sorted to pass it on to the staff at The Laurels and Pine Lodge.