Thank you for sharing your feedback. I'm glad to hear that your friend is well cared for physically and that the care home is attentive to her needs, including providing a clean and safe environment and addressing requests promptly. It's great that the proprietor and staff show genuine concern and create a welcoming atmosphere with thoughtful touches like birthday parties. We understand that social interactions and personal preferences can be challenging, but we're committed to continuously improving the experience for all residents. Your observations about the stimulation and TV are noted, and we'll work on finding ways to enhance engagement and comfort. Thank you for your valuable input!