Thank you for taking the time to review Wetherby Manor and we are pleased that you rate our safety and security as excellent. We appreciate your kind comments regarding our home. Myself and my team at Wetherby Manor are here to help and we are happy to discuss feedback, which team members are in the home and all aspects of our care. Our activities are arranged with our residents' input where I will discuss individual activities with your Mother. I will also discuss with our team wearing name badges when these are available.