Thank you for your kind and thoughtful feedback on Langley Court, its staff and our treatment of all during such difficult times. Langley Court is built on the strong relationships between us, our residents and their loved ones and I am very pleased to see this take place concerning your Nan. It's also an opportunity to thank you as a family for your ongoing commitment, and support of us and I am confident Nan is thankful for the devotion, love and care shown by the family. It's very comforting for us to see such concerned family and you are most welcome. Kind regards.