Hello, Oh it's so lovely to read that we're getting the support right for your family as well as your much loved Nan. That's our goal, to support and serve with the family to provide a full network with the resident in the centre. Rose Garden is a nice home, it's modern and bright and that helps but I consider the warm relaxed inclusive feel of the home is what makes it feel more welcoming and comfortable. I do hope your nan and your family continue to enjoy living with us for as long as possible. Best wishes