Dear Hugh, thank you for your kind review. We are honoured that you chose Brynfield Manor for your aunt's care and we're thrilled our staff and facilities met your expectations. At Brynfield Manor, we prioritise dignity and compassion in every interaction. Our care team is dedicated to treating residents with respect, ensuring they feel valued and cherished. The personal connections our staff build through thoughtful gestures, active listening and genuine companionship are what set us apart. We're delighted you appreciated our welcoming environment and the beautiful views of Langland Bay. Your recommendation means a great deal to us and we're grateful for your trust. Should you or anyone you know require our services again, please don't hesitate to reach out. We look forward to continuing to provide the highest standard of care. Warm regards, Jason.