Thank you for your wonderful review, your words and emotions are so meaningful which means the world to all of the staff here at Kingsgate. We practice with care and empathy, towards all the residents and their families treating them how anyone would like to be treated, with dignity and respect at all times. It will be my pleasure to pass this positive feedback to the staff who I know will be so grateful. Your mum is missed and will continue to be missed by us all, she now has a place of honour on our memory tree.