Thank you for your review, we value all feedback as this helps us to improve our service where required. Our menus are devised so that we can adapt to most special dietary requirements whilst providing options for individual tastes and preferences. Each day our menus provide options, but should a resident not wish to eat what is on the set menu then we do offer a variety of alternatives. The level 4 diet is adapted from our HC-One daily menu. We are sorry if you find your loved one's food to be bland and tasteless and would be more than happy to discuss this with other people who live in the home to capture more views on texture-modified food. Condiments are available with meals too, so people can season them to their personal taste. We will liaise with our kitchen team to ensure improvements are made.