Thank you for your thoughtful review. We're so pleased to hear that your mum is responding well to the care and support from our team. Keeping our residents engaged and active is a top priority, and we're glad that these efforts are making a positive difference for her. We understand how meaningful it can be for residents to enjoy outings and activities, and we will continue to do our best to create opportunities for her whenever possible. Your feedback is truly appreciated and motivates us to keep delivering compassionate, person-centred care. Please don't hesitate to reach out if there's ever anything more we can do to support your mum or your family.