Thank you so much for your thoughtful feedback. We are delighted to hear that you and your brother have had a positive experience with Victoria Care Centre. It's heartwarming to know that our team's kindness, attentiveness, and professionalism have helped your brother feel welcomed and supported during his transition. Ensuring the well-being and comfort of all our residents is our top priority, and it's wonderful to hear that we've been able to help your brother settle into his new environment. I will gladly share your kind words with the entire team, as they will be encouraged to continue delivering the best care possible.