Dear Hannah, I would firstly like to take this opportunity to thank you for your review of the lodge, it is lovely to know that you feel like your experience here not only of the lodge itself but of the staff team that support you daily is one of which you feel happy, content and safe. It is a pleasure to support you as it is all of our residents here at Parklands Lodge and we as a team we will continue to endeavour to make sure you have everything you need here to make this a home-from-home environment, your feedback will be shared with the team as always. Thank you.