Thank you so much for your kind words and thoughtful review. We are delighted to hear that your sister feels acknowledged and well-cared for, and that the little touches, like her manicure, are making a difference to her wellbeing. Our team at Orchard Manor takes pride in providing compassionate and personalised care, and we're so pleased to know that you and your sister have had a positive experience. We'll be sure to pass along your praise to the staff. Thank you again for your support!