We take allegations of this nature very seriously. Your concerns were expedited and investigated internally as well as externally by Safeguarding and the Police. A conclusive decision was reached that there had not been any wrongdoing on the part of East Park Care Centre, or its staff, and no further action was taken. We appreciate that the transition into a care home can be a difficult period for all concerned, and we try to minimise any associated distress. We take pride in our facility and each resident room is pre-approved either by family or the resident themselves prior to their arrival. Furthermore, all rooms are reviewed and approved by CIW as standard. Care staff do mandatory night checks to the residents to ensure that they do not need assistance, this is done purely for their safety. The wellbeing of our residents is and always will be our primary concern and we will continue to maintain the high standard of care for which we are recognised.