Thank you so much for sharing your experience. We understand how stressful it can be to find the right care home at short notice, and we're so glad that Richard House could offer the care and support you needed during this time. It's wonderful to hear that our manager and team provided a warm welcome and took the time to ensure your mum's needs were fully met, from the lovely facilities to handling the financial details. We're delighted that your mum felt comfortable choosing her new room, and we hope she continues to settle in happily. Your kind words mean a lot to us, and we're grateful for the trust you've placed in Richard House.