Thank you for your lovely review. We're delighted to hear that you find Portland House clean and welcoming, and that our hardworking staff make you feel like part of the family. It's wonderful to know the residents are well cared for and that you enjoy the food and the fun atmosphere we strive to create. We're glad the activities and staff's efforts to bring smiles to the residents' faces have made such a positive impression. Your kind words mean a lot to us!