Thank you for your kind review. We have an active Wellbeing Team who regularly post images of events on our Mossdale Residence social media page. We have two full time Wellbeing Coordinators who facilitate 3 activities (mind, body and soul) each day and also host a daily club events. We also have regular entertainers and we host a local group (Creative Crochet) who meet to share their classes with our residents. We have dedicated memory care units, where many residents have a diagnosis of Dementia. The residents living in these units all have been given the option to have their doors locked when they are not in their rooms. For those residents who choose to leave doors unlocked there is a possibility that another resident may enter their room in error. Staff make a record of property including items of value when they are brought into the unit in case of any issues. We recognise this is a difficult situation for all involved and try to address issues quickly and sensitively. You are welcome to come in and discuss any concerns at anytime.