Thank you for sharing your experience with Springfield Manor Care Home. We're so pleased to hear that your mum and dad have settled in well and that their needs are being met. Ensuring a smooth transition for new residents is a key part of our approach, and it's wonderful to know that our care home manager was able to support you throughout the process. Keeping families well-informed is very important to us, and we're glad that this has been your experience. Your kind words mean a lot to our team, and we're honoured to care for your parents.