Thank you so much for your thoughtful review and for being part of the Tanglewood family for over 9 years! We truly appreciate your kind words about our dedicated team and the care they provide - it means a lot to hear that their commitment and the warm, friendly environment we strive for have made such an impression. We're also grateful for your feedback about the home itself. While we focus on ensuring the best care and connection for our residents, we also recognise the importance of keeping our facilities up to date, and your comments about the carpets and updates will certainly be taken on board. Thank you again for your ongoing support and recommendation - we'll keep working hard to make sure Tanglewood remains a home full of care, connection, and excellent sponge cake!