Thank you for your kind words and for sharing your experience with Pembroke Care. It's wonderful to hear that your mum has been well cared for over the past 18 months and that our team has made a positive impact. We understand how challenging it can be when a loved one experiences confusion, and we're committed to providing a calm and reassuring environment where they can feel safe and comfortable. Your praise for our carers is much appreciated, and we'll be sure to pass on your compliments to the team. Please don't hesitate to reach out if you ever have any questions or further feedback.