Thank you for your feedback. Firstly, we are happy to hear that your mother is doing well and thriving in her current care home. We are delighted that you were able to find a more suitable placement to meet her needs. We apologise if Abingdon Court did not meet your expectations during your mother's stay with us. We have dealt with your concerns raised via our complaints procedure and notified the relevant bodies about your concerns, and we have provided all requested documents and information to aid their investigation. We are committed to continuous improvement and building trust with all our families. Thank you for allowing us the opportunity to make amends and reaffirm our dedication to excellence in care.