Thank you so much for your lovely feedback. We're honoured to have cared for your mother at Oaktree Hall for so many years. It's truly wonderful to hear that our team, especially the manager, has been supportive and attentive to both your and your mother's needs, particularly in recent times. Your gratitude means a lot to us, and we will continue to provide the care and understanding you've come to expect. If there's anything further we can do, please don't hesitate to reach out.