Hello Hilary P. Firstly, please allow me to convey my sympathies for your recent loss. Secondly, to thank you so much for the kind words contained in your review of our Care and Nursing Team at our Care and Nursing Home at Woodhayes in Exeter. It's really lovely to read that our care team have been brilliant during the past 13 months whilst your mum has been a resident and especially during the last week of her life. I know the manager and her team will be really grateful for your kind words and feedback. Kindest regards