Thank you for your review, we try our best to ensure that the same staff work on each wing for continuity of care for the residents however due to shift patterns, annual leave and sickness this is not always possible. The chef meets with the residents regularly and attends resident meetings to ensure that the residents are receiving meals that they enjoy, please do come and speak to me next time you are in and I will ask the chef to meet with your mum for a one to one meeting to try and provide meals to her taste.