Firstly, I would like to start by thanking you for leaving positive feedback for the team at Ancasta Grove. Your comments and positive feedback are greatly appreciated by the team and I am pleased to read your mum has settled in well this year and has been able to become acquainted with the other residents, especially during mealtimes. I am also pleased to read she has felt enamoured with the food and activities at the home. I would like to thank you for your feedback that you feel more training should be provided. We have taken this onboard, and we are looking to schedule training within the coming weeks.