Thank you so much for your lovely review. It means a great deal to us to know that you feel so supported and reassured when visiting your mum. Creating a warm and welcoming environment for both residents and their families is so important to us, so knowing that our team's efforts have made a difference is truly heartwarming.We are especially pleased that you appreciate the updates about your mum and the time she spends enjoying activities. Keeping families informed and involved is something we value. Your kind words about our carers and staff will be shared with the whole team, as they all work incredibly hard to provide the best care with dignity and respect.If there is ever anything more we can do, please do not hesitate to reach out.