Thank you for your review, we value all feedback as this helps us to improve our service where required. We have a dedicated wellbeing coordinator in the home who creates and shares the planned activities - you can see this on the noticeboard in the reception area of the home. Additionally, one to one sessions are available for residents who do not want to participate in communal activities. Our cleaners work hard to maintain good standards of cleanliness throughout the home and senior carers can check medication. Staff on the cross over shift will share information with colleagues coming onto shift to ensure they have all that they need to provide our residents with the best care.