Thank you for your review for Castleford Lodge Nursing Home. I am sorry that the experience that both you and your mother had while she was staying at the home was not an enjoyable one. Following your mum's stay the home has a new manager in post and is focused on ensuring that the people that are living at Castleford are safe as well as looked after with a high equality of care, dignity and respect being delivered. The home also is focused on ensuring that the people in the home are involved in activities that have a person-centred approach. New activities are in place and regular resident and relative meetings now take place once a month allowing people to have their say on what they wish to be achieving while living in the environment. The new manager has an open door policy and welcomes families to come and discuss concerns that they may have as well as positive feedback