Thank you for your review, we value all feedback as this helps us to improve our service where required. We are pleased you feel your friend has received kind care and that our staff are knowledgeable and able to support and assist your friend with any needs. At Meadowbank House, we strive to create an environment where residents can relax, and visitors can enjoy their visit with their loved ones. We are currently awaiting some refurbishment to the home and there is a decorating schedule in place for bedrooms during which process we will ensure the people who live here are fully involved and are able to choose colours for their room. Please be assured any concerns raised are dealt with effectively through our policies and procedures; we always encourage people to approach the home manager in the first instance.