Thank you so much for your wonderful review! We are glad your mum has settled in so well at Sutton in the Elms. It brings us great joy to know that our staff's kindness and dedication have contributed to her happiness and sense of security. Our top priority is creating a nurturing environment where our residents feel at home. We take pride in maintaining high standards of cleanliness and comfort. Monitoring the well-being of our residents is crucial, and we are committed to keeping families informed with regular feedback. We understand how important it is for you to stay connected with your mum's care, and we appreciate your recognition of our efforts. Thank you once again for your heartfelt appreciation of our staff and management. We are grateful to have you and your mum as part of our Sutton in the Elms family, and we look forward to continuing to provide the best care possible.