Thank you for your thoughtful review! We're glad to hear you've received excellent help from our staff. We understand how important it is to have clear and up-to-date information about activities. We'll work on improving communication about which floor activities are taking place and ensure that residents receive all the info they need to join in, regardless of floor. We appreciate your feedback on increasing activities and we'll explore ways to offer more options. If you have any specific suggestions, we'd love to hear them!