Thank you so much for your review! We're truly touched to hear how much happier your mum is at Southborough Nursing Home, and it's encouraging to know that our communication and care have made a difference. Our team is dedicated to ensuring every resident feels safe, happy, and well looked after, and it's great to hear that this has been your experience. We're excited for the upcoming events too, and we're so glad you and your mum will be part of them. Thanks again for your kind words and trust!