Dear Brian, thank you very much for your kind review. We are working hard to ensure that even after the first six months we continue to establish your mother-in-law's preferences and choices and ensure that she is happy with our care. It takes time to get to know a person as an individual and not just an "elderly person" who arrives with us and we make it our priority that she eventually feels that Felbury House is her home. Thank you for your continued support!