Thank you for your kind words. We are glad to help you and your family through such a difficult time. It is nice to hear that your cousin was treated with such high levels of respect, care and kindness and that she was comfortable throughout her stay with us at St Mark's Care Home. It is always wonderful to hear words like "Kindness" and "Professional" being used to describe our care. Hopefully, you will go away from this feeling like your loved one received the best possible care.