Dear Patrice, thank you deeply for sharing your heartfelt words about Brynfield Manor. It means so much to us to know that you feel peace of mind entrusting your husband's care to our team. We are honoured to be a place of comfort and joy for you both. The relationships our staff build with each resident lie at the heart of our approach and we feel truly privileged to know and care for each individual. By choosing not to use agency staff, our dedicated team forms meaningful connections that allow them to understand and meet each resident's unique needs in a personal, compassionate manner. We're also incredibly fortunate to have our manageress, whose unwavering commitment to excellence ensures that every aspect of our care meets the highest standards. Her focus and leadership greatly enhance the care we provide and her dedication shines through in every detail. Thank you again for your trust and kind words. It is an honor to care for your husband and we are here for you.