Dear Vivien, thank you so much for your thoughtful review. We're truly honoured by the trust you've placed in us to care for your husband and it's heartening to know that you're pleased with the attention and support he receives. Our team is dedicated to treating every resident with the utmost care and respect, especially when they have specific needs and your words are a wonderful reminder of why we do what we do. We'll continue to provide the compassionate, attentive care he deserves. Thank you again for sharing your experience.