Thank you so much for taking the time to leave us this lovely review, we really appreciate it. We are thrilled to hear that your mum has settled in well and we're thrilled to hear that you have found Charterhouse so welcoming, and all our staff have been understanding and helpful. We also value your feedback regarding the activities. We strive to provide a fulfilling experience for all our residents, and we understand how important it is to keep everyone informed. Your satisfaction means a lot to us, and we will definitely share your comments with our team to help us continue to improve. Thank you once again for your support, and please don't hesitate to reach out if you have any further questions.