Hi Mhairi, thank you so much for your kind words and for taking the time to share your experience. We are truly delighted to hear that you feel your loved one is well cared for and that you appreciate the efforts of our team. At Bothwell Castle, we strive to create a warm, welcoming environment where every resident feels at home and it is wonderful to know that we succeeded in making a positive difference for you and your family. Your feedback inspires us to keep providing the highest level of care. We are here for anything else you may need. Thank you again for your lovely review, it means so much to all of us. Regards, Liz.