Thank you for your feedback. It is really appreciated. I just want to take this opportunity to reassure you that we periodically audit furniture and bedding within the home to ensure it is of good repair and replace as required. If your friend would like alternatives or a better quality this is something we can discuss, so please let us know if this is the case. As for the corridors, we do have dementia friendly signage in place, fitted as recommended, with the impact on its placement being considered throughout, however I can appreciate navigation can still be challenging for some individuals.  We welcome any suggestions you or anyone else may have.