Thank you for sharing your thoughtful feedback regarding our building and facilities. We truly value input from our residents and visitors, as it helps us continually enhance the experience and environment we provide. It's wonderful to hear that you appreciate the communal atmosphere in the lounge area, where residents can enjoy each other's company. We are committed to offering choice and flexibility for residents to enjoy both shared and private spaces, supporting their comfort and well-being.Your kind words about our staff mean a great deal to us. We're proud of our dedicated team, many of whom have been with us for a long time, and we strive to maintain a positive, supportive environment for both residents and visitors.Thank you again for your valuable feedback. If you have further suggestions or concerns, please feel free to reach out.